Number of Positions:
1

Nationality Requirement:
Saudi (Male or Female)

Job Summary:
We are looking for a motivated Customer Support Engineer to join our team. The ideal candidate is a recent graduate with strong technical knowledge and excellent communication skills. You will be responsible for assisting clients in resolving technical issues and ensuring they make the most of our products and services. This role requires patience, problem-solving abilities, and a customer-first mindset.

Responsibilities:
Provide high-quality technical support to the company’s clients.

Diagnose and analyze technical issues, offering effective solutions.

Interact with customers to resolve problems and respond to technical inquiries.

Deliver training to clients on our products and services.

Guide customers on how to use our products and services efficiently.

Requirements:
Recent graduate.

Saudi nationality.

Bachelor’s degree in Information Technology or a related field.

At least 1 year of experience in customer support or technical support.

Good technical knowledge of common IT problems faced by businesses.

Excellent communication skills with the ability to explain technical details clearly.

Ability to handle clients professionally and politely, even under pressure.

Salary will be determined based on the interview.